Meet Your SB Realty Team
Exceptional client service with a personal touch and thorough, quick communication is what really sets the Sarah Bernard Realty Team apart. When you work with us to rent your Innsbrook Sarah Bernard Chalet, own a Chalet Membership, manage your Innsbrook vacation rental property, or choose to buy or sell a St. Louis-area or Innsbrook home, you get an entire marketing team and a full-time, full-service partner.
You’ll enjoy the benefits of experienced, licensed Realtors, vacation rental specialists, concierge services, and expert administrative support; marketing specialists, second-home specialists, and buyers’ specialists – all here for your every real estate and vacation-rental need. When you stay at one of our chalets, our genuine goal is to make each vacation day the most relaxing, stress-free getaway it can be with no worries. That’s the benefit of our expertise and team approach.
Team Leader & Listing Agent
MBA, Realtor®, Certified Luxury Home Expert
Sarah is a nationally-certified luxury home expert with the International Luxury Home Institute. Sarah is a St. Louis native who knows the area intricately; she will guide you through the selling and buying process with professionalism and ease. Known for providing exceptional client care and professional service, she also brings a superior marketing and business background to every real estate transaction.
Sarah’s successful real estate and property management business, along with her Executive MBA from Washington University and her established sales and marketing career, give her unique skills and a comprehensive view of the St. Louis marketplace. Sarah was named “Rookie of the Year” by the Women’s Council of Realtors after her first year in real estate and has continued to build on what she feels is a unique attribute in the real estate market – treating it like a business with professionalism and personal service.
Sarah is also the host of STL LIVE, a weekly television show that features interviews with the movers and shakers of the St. Louis community. In addition, she is a real estate coach for Workman Success Systems and is a Member-At-Large of the National Association of Realtors’ Resort and Second Home Real Estate Committee.
Marketing & Customer Experience Manager
Ellen’s background in community relations and customer-centered marketing ensures that she is well suited to provide the best experience for our chalet guests and members. She looks forward to building partnerships with area businesses and creating one-of-a-kind vacations. She values open communication and trust that build loyalty among our guests, making Sarah Bernard Chalets their top choice for rest, relaxation, and enjoying the outdoors. Innsbrook is a favorite destination of her family, and she appreciates any opportunity to share her love of Innsbrook with others.
In her spare time, Ellen loves to travel and all outdoor adventures, especially hiking and backpacking.
Jessica Norton is a licensed Realtor and the Operations Manager for the Sarah Bernard Realty Team. She works with our buyers and sellers throughout their real estate journey, enhancing our clients’ experiences and supporting them from the beginning of the process to beyond closing. Jessica believes in creating lasting relationships through great customer service.
Jessica grew up in a military family and has plenty of experience moving but says no place has made her feel more at home than St Louis. Outside of the office, Jessica enjoys gardening , spending time in the great outdoors, and working as a CASA volunteer for the 11th Judicial Circuit Court of St Charles County. Be sure to contact Jessica if you have any questions or would like more information.
Realtor®, Accredited Buyer Specialist, Luxury Home Specialist, Second-Home Specialist
Jamie is passionate about real estate! She has purchased, rehabbed, and managed her own rental properties in St. Louis, giving her an eye for potential and quality in any home. Her experience lends itself to a smooth and stress-free real estate process for her clients.
Previously, Jamie was a Manager at Nordstrom and owned her own graphic design business for six years. Both experiences taught her the value of great communication and customer service. She believes building a trusting relationship, educating, and listening to a client’s specific needs for their future home leads to a rewarding real estate experience. As part of the Sarah Bernard Team at RedKey Realty Leaders, Jamie is dedicated to finding just the right home for you. Contact her to find your dream home!
Realtor®, Buyer Specialist
Jennifer has grown up in St. Louis and has a deep appreciation for all the unique towns and nuances that make it so special. As a child, she and her family moved every few years and loved HGTV before it was even a thing. These experiences put real estate in her heart.
Jennifer’s professional career started as an Occupational Therapist which surprisingly prepared her for the world of real estate. Like therapy, she often meets people in a life transition. These life changes often come with a lot of emotions – Jennifer has an elevated ability to analyze, listen, educate, and communicate to make the buying transition easier and very rewarding. These skills foster a relationship of trust that together she and her clients will find the right home and have that “a-ha!” moment.
One of Jennifer’s passions is connecting people and building community, which carries over beyond the office. Jennifer and her husband often volunteer in their school and church communities. They also love being on a soccer field cheering on their daughters. Reach out to Jennifer today if you are interested in buying a luxury home, townhome, villa, or chalet in the greater St. Louis or Innsbrook Resort areas.
Shana Karls, Transaction Manager, is a valued member of the Sarah Bernard Realty Team. Shana serves as the closing coordinator for all transactions and steps in as soon as a contract is signed and accepted, both on the buying and the selling side. Shana’s invaluable role is to ensure a smooth and successful closing, working closely with the dedicated team realtor for each transaction, as well as with the title company and any outside repair companies.
She has been in the real estate industry for over 20 years, working in all aspects of the business including lending, sales, and title work. With depth of knowledge in these fields, Shana is very well equipped to handle every side of a transaction from contract-to-close.
The real estate process requires detailed work and extreme attention to timelines. Plus, selling and buying real estate often happens during times of important transitions in our clients’ lives. Shana, with her good-natured and calming personality, keeps everyone on track and stress-free during the crucial timeframe between accepted contract and closing.
Maddie Osborne has been a valuable part of our team since her sophomore year of high school. She assists with data analysis of our business and provides behind the scenes marketing support. Maddie now attends St. Louis University with a focus in Real Estate and Business. Maddie is calm, cool and collected - perfect for a busy real estate office.
Clients Always Come First
Our Realtors, vacation-home specialists, chalet rental concierge, and marketing professionals are all part of a dedicated team that sincerely believes clients come first. After all, without you, we wouldn't get to do what we love – helping people enjoy life on vacation and in their dream homes!
The Sarah Bernard Realty Team and the RedKey Realty Leaders’ philosophy is simple: clients come first through loving service. We pledge to be in constant communication with our clients, keeping them fully informed throughout the entire buying, selling, vacation rental, and property management process. We believe that if you’re not left with an amazing experience, we haven’t done our job. We don’t measure success through achievements or awards, but through client satisfaction.
Once you stay in a Sarah Bernard Chalet at Innsbrook Resort, you may never want to leave…and we can help you with that! There’s never been a better time to buy an Innsbrook vacation home for yourself. Our full-time, certified second-home specialist is here to answer your questions and start with a complimentary, no-obligation consultation.